Three professional service businesses with the same marketing problem, only they don't know it:
What's the problem?
Your first job when selling to a small business entrepreneur isn't to convince them how wonderful your product or service is. It isn't to tell them how your product or service will solve a killer problem or help them reach an amazing goal.
Nope.
Small business entrepreneurs work haaaaaaaard. Many believe they need to do anything and everything in their business. They try to pack 24 hours of work into an 18 hour day. Most are too busy to even think about how to reduce their workload and increase their efficiency.
Now, all of these things are enormous mistakes. But they are common mistakes. And if you are selling to small business owners and entrepreneurs ... this is the mindset you must a) be aware of and b) address going in.
Your first job is to understand the lives and businesses of the people you want to have buy from you ... the chaos and the turmoil and the frustration and the dreams ... and then, you must convince them that the most important thing they can do right now isn't put out the 97th fire of the day ... it is to step away from what is happening in their business and learn about what you have to offer them.
If you are thinking you'd better have one hell of a compelling message to do this, you are right. It's also why most marketing to small business owners and entrepreneurs falls flat on its face.
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Really great point made here, would be great to expand this with some specific b2b marketing advice as well.
Matt on Sunday, March 04, 2007 Job #1 when marketing to small businessesCommercial Projects Tracked from: Commercial Projects on Tuesday, July 10, 2007 Job #1 when marketing to small businesses
100 LTV Tracked from: 100 LTV on Wednesday, July 18, 2007 Job #1 when marketing to small businesses
Commercial Development Funds Tracked from: Commercial Development Funds on Sunday, July 22, 2007