Do your employees brag about your business?

Inspired by W. Edwards Deming, Tom Asacker asks:

“I’ve often wondered: If your employees won’t boast about your business to their friends, why the hell would you expect it from your customers?”

A short, good post worth your time.

{ 2 comments… read them below or add one }

1 Anonymous January 10, 2005 at 4:01 pm

Why Brags About Your Business
Tom Asacker: I’ve often wondered: If your employees won’t boast about your business to their friends, why the hell would you expect it from your customers? via Michael Cage….

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2 Anonymous January 10, 2005 at 9:01 pm

Why Brags About Your Business
Tom Asacker: I’ve often wondered: If your employees won’t boast about your business to their friends, why the hell would you expect it from your customers? via Michael Cage….

Reply

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